Why Professional Medical Billing Services Matter
Healthcare providers face unprecedented challenges: complex coding systems, evolving regulations, increasing claim denials, and shrinking reimbursements. The average medical practice loses 20-30% of potential revenue due to billing inefficiencies, coding errors, and administrative oversights.
Better Call Solutions specializes in recovering this lost revenue while freeing your staff to focus on patient care. Our expert team handles the complexities of medical billing, credentialing, and compliance so you can concentrate on what you do best — healing patients.
30% Revenue Increase
Average first-year improvement
40% Time Savings
Reduced administrative burden
95% Collection Rate
Industry-leading performance
100% Compliance
HIPAA and regulatory adherence
Medical Billing Services
Our comprehensive medical billing services ensure every claim is submitted accurately, tracked diligently, and resolved promptly. We leverage advanced billing software integrated with your EMR/PM system to streamline the entire revenue cycle from charge capture to payment posting.
What We Handle:
Charge Capture & Entry
Accurate documentation of all billable services, procedures, and supplies with proper modifiers and place-of-service codes.
Medical Coding (ICD-10, CPT, HCPCS)
Expert certified coders review documentation to assign correct diagnosis and procedure codes that maximize reimbursement while maintaining compliance.
Claims Submission
Electronic claims submission to all major payers with real-time validation to catch errors before submission.
Payment Posting
Prompt posting of payments, adjustments, and denials with detailed reconciliation and reporting.
Denial Management
Systematic review and appeal of denied claims with root cause analysis to prevent future denials.
A/R Follow-Up
Proactive follow-up on unpaid claims, patient balances, and aging accounts to maximize collections.
Results You Can Expect
Case Study: Multi-Specialty Clinic
A 15-provider multi-specialty clinic partnered with Better Call Solutions after experiencing consistent cash flow issues and 45-day average A/R.
Credentialing Timeline
*Timeline varies by payer. We expedite wherever possible.
Credentialing Services
Provider credentialing is a time-consuming, detail-intensive process that can delay your ability to see patients and receive in-network reimbursement. Our credentialing specialists navigate the complex requirements of each payer, ensuring accurate, complete applications that get approved faster.
Complete Credentialing Management
Initial Credentialing
- •Application preparation for all major payers
- •Primary source verification (education, training, licenses)
- •CAQH profile setup and maintenance
- •Background checks and malpractice history
Re-Credentialing
- •Automated tracking of expiration dates
- •Proactive renewal applications
- •Updated documentation management
- •Seamless transition without coverage gaps
Payer Enrollment
- •Medicare and Medicaid enrollment
- •Commercial insurance contracting
- •Managed care organization (MCO) applications
- •Contract negotiation support
Did You Know?
The average credentialing process takes 90-120 dayswhen handled in-house. Better Call Solutions reduces this to 60-75 daysthrough established payer relationships and expedited processing protocols.
Revenue Cycle Management
End-to-end management of your practice's financial lifecycle, from patient registration through final payment collection. We optimize every touchpoint to maximize cash flow and minimize revenue leakage.
Front-End RCM
- Patient registration and demographic verification
- Insurance eligibility and benefits verification
- Prior authorization management
- Patient financial counseling
- Upfront payment collection
Mid-Cycle RCM
- Accurate charge capture and coding
- Claims scrubbing and validation
- Electronic claims submission
- Real-time claim tracking
- Edit resolution and resubmission
Back-End RCM
- Payment posting and reconciliation
- Denial management and appeals
- A/R follow-up and collections
- Patient statement generation
- Bad debt management
Comprehensive RCM Analytics
Our advanced reporting dashboard provides real-time visibility into every aspect of your revenue cycle, including key performance indicators, denial trends, payer performance, and financial forecasting.
- Real-time revenue tracking and forecasting
- Denial analytics and trend identification
- Payer-specific performance metrics
- Provider productivity reports
- Custom reports tailored to your needs
Additional Services
Comprehensive solutions to address every aspect of your practice's business operations
Medical Billing Audit
Comprehensive review of your billing processes to identify revenue leakage, compliance gaps, and operational inefficiencies. Our detailed audit report includes actionable recommendations and ROI projections.
Audit Components:
- ✓Coding accuracy analysis (E&M, procedures, modifiers)
- ✓Claim submission and denial pattern review
- ✓Compliance assessment (HIPAA, fraud/abuse)
- ✓A/R aging and collection process evaluation
- ✓Contract compliance and underpayment identification
- ✓Workflow and efficiency assessment
Average Finding: Practices discover $50,000-$200,000 in recoverable revenue through our comprehensive billing audits.
Practice Management Consulting
Strategic consulting to optimize your practice operations, improve staff productivity, and enhance patient satisfaction. We provide hands-on guidance and implementation support.
Services Include:
- ✓Workflow analysis and process optimization
- ✓Staff training (billing, coding, front desk)
- ✓Technology selection and implementation
- ✓Patient scheduling optimization
- ✓KPI development and performance tracking
- ✓Growth strategy and financial planning
Typical Results: 30-50% improvement in operational efficiency and 20-40% increase in patient throughput within 6 months.
Digital Marketing for Healthcare
Attract more patients and grow your practice with targeted digital marketing strategies designed specifically for healthcare providers. We help you build a strong online presence that converts website visitors into booked appointments.
Marketing Services:
- ✓Website design and development (HIPAA compliant)
- ✓Search engine optimization (SEO)
- ✓Google Ads and social media advertising
- ✓Content marketing and blog management
- ✓Online reputation management and review generation
- ✓Email marketing and patient engagement campaigns
Technology & EMR/PM Integration
Seamless integration with your existing Electronic Medical Records and Practice Management systems
We Work With Your Systems
Our team has extensive hands-on experience with all major EMR and PM platforms. We integrate directly with your existing software, ensuring a smooth transition without disrupting your clinical workflows.
Supported Systems Include:
Our Integration Process
Assessment
Review current systems and workflows
Integration
Connect with your EMR/PM platform
Training
Staff training and process documentation
Go-Live
Seamless transition with minimal disruption