Everything You Need to Know About Better Call Solutions
Your comprehensive guide to transforming healthcare administration and maximizing practice revenue
Who We Are
Better Call Solutions is a leading healthcare administration partner specializing in medical billing, credentialing, revenue cycle management, and compliance services. Founded by healthcare industry veterans, we understand the unique challenges medical practices face in today's complex healthcare landscape.
With years of combined experience serving clinics, hospitals, and independent practitioners across multiple specialties, our team brings unmatched expertise to every client engagement. We're not just service providers—we're strategic partners invested in your practice's financial success and operational efficiency.
Years of Experience
In healthcare administration
Practices Served
Across all specialties
Client Satisfaction
Consistently high ratings
Revenue Recovered
For our clients annually
The Problem We Solve
Healthcare providers face mounting administrative challenges that impact their bottom line and patient care
❌ Complex Billing Regulations
"Constantly changing ICD-10, CPT codes, and payer requirements lead to claim denials and delayed payments"
✓ Our Solution:
Our expert coders stay current with all billing codes and regulations
❌ Revenue Leakage
"Unbilled services, coding errors, and missed follow-ups cost practices 20-30% of potential revenue"
✓ Our Solution:
We identify and recover every billable service with rigorous audit processes
❌ Administrative Burden
"Staff spends 15-20 hours per week on billing tasks instead of patient care"
✓ Our Solution:
We handle all billing operations, freeing your team to focus on patients
❌ Compliance Risks
"HIPAA violations and audit failures can result in costly fines and legal issues"
✓ Our Solution:
Our comprehensive compliance programs ensure full regulatory adherence
Our Comprehensive Services
End-to-end healthcare administration solutions tailored to your practice's unique needs
Medical Billing Services
Comprehensive billing solutions from charge capture through final payment posting
What We Do:
- • Expert ICD-10, CPT, and HCPCS coding
- • Electronic claims submission and tracking
- • Denial management and appeals
- • Payment posting and reconciliation
- • Accounts receivable follow-up
Results You'll See:
- • 95%+ first-pass claim acceptance rate
- • Average 25-30 day reduction in A/R days
- • 98% clean claim rate
- • 20-30% increase in collections
- • Real-time billing analytics and reporting
Credentialing Services
Fast-track provider enrollment and insurance contracting
Our Process:
- • Complete application preparation
- • Primary source verification
- • CAQH profile creation and maintenance
- • Insurance panel enrollment
- • Re-credentialing management
Timeline & Benefits:
- • 60-90 day average enrollment time
- • Expedited processing with payers
- • Ongoing compliance monitoring
- • Privileging coordination
- • Provider database accuracy
Revenue Cycle Management
Complete financial lifecycle management from patient registration to final payment
Full-Cycle Services:
- • Patient eligibility verification
- • Pre-authorization management
- • Charge capture optimization
- • Claims submission and tracking
- • Payment posting and reconciliation
- • Patient statement processing
Performance Metrics:
- • Days in A/R reduction (30-50%)
- • Collection rate improvement (15-25%)
- • Clean claim rate (98%+)
- • Denial rate reduction (60-80%)
- • Net collection ratio optimization
- • Monthly financial reporting
Medical Billing Audit
Comprehensive audits to identify revenue leakage, coding errors, and process inefficiencies
- • Coding accuracy review
- • Denial pattern analysis
- • Process improvement recommendations
Practice Management
Operational consulting to optimize workflows, reduce costs, and improve patient satisfaction
- • Scheduling optimization
- • Staff training and development
- • Performance metrics tracking
Digital Marketing
Patient acquisition and retention strategies to grow your practice's patient base
- • Website optimization and SEO
- • Social media management
- • Reputation management
Our Process
A proven methodology that ensures seamless onboarding and continuous optimization
Discovery & Assessment
We conduct a thorough analysis of your current processes, identify pain points, and document requirements
Customized Solution Design
We develop a tailored service plan with clear goals, timelines, and success metrics aligned to your needs
Seamless Implementation
Our team handles all setup, integration, and staff training with minimal disruption to your operations
Ongoing Optimization
We continuously monitor performance, provide detailed reporting, and refine processes for maximum efficiency
Technology & Software Expertise
We work with all major EMR and practice management systems to ensure seamless integration
EMR/PM System Integration
Our team has extensive hands-on experience with the full range of Electronic Medical Records (EMR) and Practice Management (PM) systems. We integrate seamlessly with your existing software, eliminating the need for costly system changes or data migration.
Key Capabilities:
- ✓Direct EMR integration for automated charge capture
- ✓Real-time eligibility verification
- ✓Electronic claims submission and tracking
- ✓HIPAA-compliant data security
Why Practices Choose Better Call Solutions
Our commitment to excellence sets us apart in the healthcare administration industry
Healthcare Specialization
100% focused on healthcare—we understand medical billing complexities, payer requirements, and regulatory compliance better than general billing companies.
Proven Track Record
Average 25-30% revenue increase, 40% reduction in A/R days, and 98% client retention rate demonstrate our consistent results.
Transparent Pricing
No hidden fees or surprise charges. Our pricing model aligns with your success—we only win when you win.
Dedicated Support Team
Each client receives a dedicated account manager and support team, not a call center. Direct communication channels ensure quick resolutions.
Advanced Technology
State-of-the-art billing software, real-time reporting dashboards, and automated workflows maximize efficiency and accuracy.
Compliance Expertise
Full HIPAA compliance, regular security audits, and up-to-date knowledge of all healthcare regulations protect your practice.
Calculate Your Potential ROI
See how much revenue your practice could recover with Better Call Solutions
Example: Mid-Size Practice
Ready to Get Started?
Transform your practice's financial health in three simple steps